AI systems operate based on their training and explicit input. Implicit organizational and domain knowledge remains invisible to them unless it is provided in a structured format. Context management refers to the systematic collection, management, and provision of precisely this information: tailored to the specific task, at the appropriate level of detail, and consistent and free of contradictions.
The challenge here is twofold. Too little context leads to superficial or inaccurate results because the AI system falls back on generic patterns from its training rather than applying an organization’s specific knowledge. Too much context slows down processing, increases costs, and compromises the quality of results, especially when information is contradictory or its relevance is unclear. The question of what information is provided, when, and how is therefore a design task with a significant impact on the quality of AI outputs.
Added to this is the technical reality in companies: relevant information is often scattered across systems that were never designed for machine-readable access. Requirements documents, UX concepts, architectural decisions, and codebases often exist in isolation from one another. Effective context management must systematically tap into these sources and integrate them into a coherent whole.