AI-supported modeling and knowledge transfer

More and more companies are facing the same challenge: knowledge is being lost as experienced employees retire or leave the company. This is particularly disastrous for SMEs, as the expertise of these individuals is often not documented, but stored in their heads. Many existing knowledge management systems are cumbersome, confusing, and only work on paper. Knowledge is stored, but rarely where it is needed: directly in the work process. New employees need a lot of time to get up to speed, while experienced team members are overwhelmed with support requests.

The desire of companies is clear: Knowledge should be easy to grasp, quick to access, and directly available in the work context. Without complicated systems. Without endless documentation sessions. Instead, it should be a genuine companion in everyday life—for onboarding, maintenance, service, and engineering.

We develop AI assistants that help companies capture valuable experience and expert knowledge directly in the work process, structure it, and make it available to employees. They support your employees while keeping their valuable knowledge within the company.

With the help of dialogue models, generative AI, and digital twins, we enable:

• Preserving experiential knowledge before it is lost—structured, reusable, and usable company-wide.
• Immediate, situation-specific knowledge provision for new and experienced employees—directly at the machine or in the office.
• Trustworthy AI—with mechanisms against hallucinations and bias, made in Germany.

Our solution is based on cutting-edge research (including from Fraunhofer IESE) and is already being used in real-world scenarios in industry, e.g., in pumps, crane systems, and switch cabinet construction.