New Market Analysis for BPM Suites
The Fraunhofer Institute for Experimental Software Engineering IESE has once again performed a market analysis on the topic of “BPM SUITES” this year. The results were presented in the context of a wrap-up event at the Fraunhofer Center on 10 December 2014.
The development of Business Process Management (BPM) has experienced rapid progress in recent years. Particularly in light of process automation, more and more companies are using tools for this purpose – the BPM Suites. But what should users bear in mind if they want to exploit the advantages of BPM? What is new? What is the state of the practice? What do these solutions actually deliver?
These and other questions were answered in detail in this study. A total of approx. twenty relevant BPM product manufacturers took part in the study: AgilePoint, agito, Appian, Appway, AXON IVY, Bizagi, DHC Business Solutions, Groiss Informatics, HCM CustomerManagement, IBM, Inspire Technologies, JobRouter, K2, Metasonic, Oracle, PROLOGICS, SoftProject, and T!M Solutions; one participant quit during the course of the study. Each provider presented its products in individual one-day workshops to experts of Fraunhofer IESE as well as external experts such as Prof. Dr. Thomas Allweyer (Kaiserslautern University of Applied Sciences), Prof. Dr. Andreas Gadatsch and Paul Bossauer (both University of Applied Sciences Bonn-Rhein-Sieg). All participants had to provide BPM solutions for the same scenarios. The test script consisted of a total of 113 test steps: First, a pre-defined example process was executed; then the providers had to make changes “on the fly”. At the end, the participants were given an opportunity to present additional aspects and functions of their products. All this was considered in the experts’ assessments and was compared and evaluated in the context of the study.
Compared to studies performed by other institutions, the study of Fraunhofer IESE focused on practical aspects of the products, i.e., “„BPM Suites in use”. Not only the mere existence of features was checked, but the assessment primarily focused on the non-functional aspects in the context of everyday use, such as simplicity, changeability, integratability, and usability.
A look at the overall assessments of the study shows that practically all BPM Suites under consideration demonstrated a high level of product capabilities with regard to the investigated requirements. A high level of ease of use in terms of the overall solution is only offered by very few products. All products that were studied have weaknesses in this regard in one or several areas. The average overall assessment of all BPM Suites considered is 58.7%, the average score regarding product capabilities is 88.9%, while the average score regarding ease of use is 65.9%.
However, it makes neither sense nor is it objectively possible to give a recommendation for or against a particular BPM Suite. As the products under consideration differ, sometimes significantly, in terms of their strengths, weaknesses, target groups, and philosophies, a rough recommendation for their selection can be given nonetheless. For this purpose, the report presents, among other things, a decision tree. Taking into account the individual importance of single categories, this tree proposes BPM Suites that can be considered as possible candidates for selection.
More information about the study and a downloadable short version can be found at:
The Fraunhofer Institute for Experimental Software Engineering IESE
Fraunhofer IESE in Kaiserslautern is one of the worldwide leading research institutes in the area of software and systems engineering methods. A major portion of the products offered by its customers is defined by software. These products range from automotive and transportation systems via automation and plant engineering, information systems and health care to software systems for the public sector. The institute’s software and systems engineering approaches are scalable, which makes Fraunhofer IESE a competent technology partner for organizations of any size from small companies to major corporations.
Under the leadership of Prof. Dieter Rombach and Prof. Peter Liggesmeyer, the contributions of Fraunhofer IESE have been a major boost to the emerging IT hub Kaiserslautern for more than fifteen years. In the Fraunhofer Information and Communication Technology Group, the institute is cooperating with other Fraunhofer institutes to develop trend-setting key technologies for the future.
Fraunhofer IESE is one of 67 institutes and research units of the Fraunhofer-Gesellschaft. Together they have a major impact on shaping applied research in Europe and contribute to Germany’s competitiveness in international markets.