Market Analysis of BPM Suites
Together with the SP Consulting GmbH from Ludwigshafen, the Fraunhofer Institute for Experimental Software Engineering IESE has conducted a market analysis on the topic of “BPM SUITES”. The results were presented in the context of a final event at the Fraunhofer Center in Kaiserslautern on 10 December 2013.
The development of Business Process Management (BPM) has made rapid progress in the past five years. Particularly in the light of process automation, more and more companies are using corresponding tools – the BPM Suites. But what do users have to take into account if they want to benefit from the advantages of BPM? What is new? What is the state of the practice? What do these programs offer?
These and other questions were answered in detail in this study. A total of nine relevant BPM product manufacturers took part in the study: Adobe Systems, AXON ACTIVE AG Switzerland, Bizagi Ltd., Bosch Software Innovations GmbH, camunda services GmbH, PROLOGICS IT GmbH, SAP Deutschland AG & Co. KG, and Vitria Technology Deutschland GmbH; one participant chose to remain anonymous. Each supplier presented its product to the trade press and the scientists at its own one-day workshop. In these workshops, each participant had to work on the same scenarios using their BPM solutions. These were then compared and evaluated in the context of the study.
Unlike some studies performed by other institutions in the past, this study was about “BPM Suites in use”. Not only was the mere existence of features checked, but primarily non-functional aspects such as simplicity, modifiability, integratability, and usability were assessed in the context of everyday use. Since small and medium-sized enterprises shall also benefit from the lessons learned in this study, which is being distributed in the context of the Transfer Agency for the Rhineland-Palatinate Software Cluster (TSC RLP), the study is being published free of charge.
In summary, the conclusion drawn from the results of the study is that currently neither a perfect nor a really bad BPM Suite can be found among the products investigated in the study. The best product in the test, “Bizagi Enterprise Edition”, achieves an overall degree of fulfillment of 78% (“good +”). On average, the BPM Suites investigated achieve an overall degree of fulfillment of 67% (“good-“) and are thus all within a good range. In general, it can be stated that process modeling, process implementation, and the integration of systems are implemented well, resp. very well, in all of the products included in the study. However, among all suppliers, improvement potential still exists in the areas of runtime management and process controlling.
Even though the BPM Suite by Bizagi Ltd. showed the most convincing performance in the study, no general recommendation is given to consider this BPM Suite exclusively. Rather, the study presents a detailed selection recommendation based on the strengths and weaknesses as well as the various objectives of the products studied, which must, of course, be complemented in each individual case, particularly by cost/benefit considerations.
This initiative was supported by two ministries of the state of Rhineland-Palatinate: the Ministry of Economics, Climate Protection, Energy and Spatial Planning (MWKEL) and the Ministry of Education, Science, Continuing Education and Culture (MBWWK).
The Fraunhofer Institute for Experimental Software Engineering IESE
Fraunhofer IESE in Kaiserslautern is one of the worldwide leading research institutes in the area of software and systems engineering methods. A major portion of the products offered by its customers is defined by software. These products range from automotive and transportation systems via automation and plant engineering, information systems, health care and medical systems to software systems for the public sector. The institute’s software and systems engineering approaches are scalable, which makes Fraunhofer IESE a competent technology partner for organizations of any size from small companies to major corporations.
Under the leadership of Prof. Dieter Rombach and Prof. Peter Liggesmeyer, the contributions of Fraunhofer IESE have been a major boost to the emerging IT hub Kaiserslautern for more than fifteen years. In the Fraunhofer Information and Communication Technology Group, the institute is cooperating with other Fraunhofer institutes to develop trend-setting key technologies for the future.
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