Fraunhofer IESE analyzed the inspection process of Giesecke & Devrient GmbH on-site using stakeholder identification and stakeholder questioning, and eliciting the quality requirements on the individual project documents. Based on the results of this analysis, focused checklists were derived containing the “tightened” review criteria. By using this procedure, our institute was able to adapt the tools used for checking exactly to the company’s quality demands.
The improved review process and the focused checklists were presented and introduced in training sessions. During these events, the customer’s real code documents were used as sample and working materials.